Banking and Finance
In an age of economic development and a globalised enviroment, many banking and financial institutions are now assisting customers who are from Culturally and Linguistically Diverse communities (CALD).
We assist financial organisations with communicating with their customers and international clients across a range of banking and financial products.
Language and communication challenges are no longer a barrier to business when our banking interpreters are engaged.
We understand your clients
Our network of banking interpreters are specifically engaged to assist your clients based on a number of factors including experience in banking and finance, an understanding of key financial terms, an ability to understand and transmit complex sentence structures and a commitment to confidentiality.
Our team of banking interpreting professionals can assist with:
- Commercial transactions
- Mortgage application appointments
- General banking enquiries
- Financial product queries
- Community branch assistance
- Client meetings
Our commitment to you
We are committed to ensuring that our clients receive exceptional and professional services on all assignments. We spend the time ensuring that our interpreters are matched accordingly to your booking request requirements so you can be assured your customers will be able to communicate effectively at all times.
With the spotlight on the banking industry more than ever due to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, it a priority that transparent and accurate communication is provided to customers.
When you engage a Language Exchange Australia interpreter, you can be comfortable knowing that your customers fully understand their position, rights and obligations.